It's Time To Support MSMEs Through Government Policies: Rajeev Sharma, MD, G4S Secure Solutions India

To help the small and medium enterprises Rajeev Sharma, Managing Director, G4S Secure Solutions India, suggested that the government and banks should start giving working capital loans to SMEs so that they can pass through these tough times and can handle their cash flow challenges.

Sharma was speaking at the Webinar of Security Services organized by BW Businessworld and moderated by Annurag Batra, Chairman & Editor-in-Chief, BW Businessworld.

A lot of security technology will change in times to come because of the current scenario of the pandemic. Better technology will be employed to make the security processes faster and more protected.

Sharing insights about these changes, Sharma said, “The usage of thermal scanners and biometric technology will be governed by the directives given by the government of India. The government has prohibited the use of touch-based biometric technology across the country to prevent the spread of Covid-19. This is something that was not anticipated because the most widely used biometric technology is the fingerprint technology. This means we will have to evolve to contactless technology, it could be facial recognition or retina or wave but it has to replace the touch base technology.”

There is a lot of investment that is going in the technology companies worldwide to find out the best suited touch-less biometric technology that can be used in future. It might soon come to the market at a price that is economical and reasonable.

Sharma further added, “If the thermal scanners become a new normal for temperature checks then we also have other technologies which are available for the same job.  A person just needs to walk through and automatically their temperature gets scanned. Using this we do not require any individual to hold the thermal scanner and do the checks, instead a control room set-up is used to monitor the individuals. This will get deployed in areas of large crowd movements and will be desired to keep the employees working in such spaces safely.”

It is necessary to take care of the level of employee motivation in times of such crisis. The leadership team needs to engage with the employees for this. Most of our employees have been with G4S Secure Solutions since a very long period so they have seen the best of the organisation and are coming across such a crisis probably for the first time. Sharma believes that we have to understand that it is the question of survival of the organisation, and if the organisation survives- everyone survives. He said that his employees are highly supportive and participating in whatever actions and decisions the company is taking.

Rajeev Sharma righty mentioned that large companies are better equipped to deal with the situation. He said, “I am positive about government policies and that it will soon come out with the next set of the stimulus package and I am also hopeful that the industry will get some relief package from Finance Minister in the next release.”

BW Businessworld hosted its first webinar on ‘Outsourced Professional Services - Impact of Covid-19’.