To mark World Disability Day on December 3, the Indian arm of cab service, Uber, has launched a specialised service, titled uberASSIST to provide transport assistance to the differently abled and elderly riders.
The service already exists in other parts of the world. However, it will be launched on Thursday in the capital, and is gradually expected to extend to other parts of the country as well.
In collaboration with iCare life, the company has been training its team of drivers to assist riders with different accessibility needs. This includes boarding or de-boarding a vehicle, folding and storage of wheelchairs, walkers, scooters and other means of support, in addition to visible and invisible disability awareness, and specialised training in communication to effectively interact with the riders.
To avail the service, type ASSISTDEL in the promotions tab on the Uber mobile app. This will unlock the uberASSIST service. Select the option that will appear above the slider, and then continue using the app as normal.
In the last month, Uber also partnered with Army Welfare Placement Organisation (AWPO), to create and provide job opportunities to the ex-servicemen. That has created an job opportunity for over one lakh ex-servicemen and women as well.
BW Reporters
Haider Ali Khan is an alumnus of IIMC. He holds a degree in English Journalism from the prestigious campus. His passion includes Aviation, Technology, Politics and Sports.