“The art of communication is the language of leadership” — James Humes, author and former presidential speechwriter
Read MoreMadhav’s dharma is to ensure his choices are not inimical to basic ethics
Read MoreMadhav needs to consciously make efforts to bring the relevant gunas to the fore in his behaviour
Read More“When we avoid the responsibility for our own behaviour, we do so by attempting to give that responsibility to some other individual or organisation... We then give away our power to that entity” — M. Scott Peck, American psychiatrist
Read MoreTo make selection decisions on the basis of 360-degree feedback would be inappropriate
Read MoreDoes Shamsher expect Madhav to change through a few sessions of coaching?
Read MoreMadhav will need greater depth of intervention for every right step he takes
Read More“Internationally we are known to be rude, aggressive, tip poorly, treat retail staff like personal servants and then complain about poor service.” — V. Rajesh, retail consultant, in his blog An Indian and a Retailer
Read More