Improve the quality of the shop floor sales staff. At the same time, give powers to those in charge to draw a line with a rude customer
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Shoppers have a role to play in motivating the staff to give good service, which they do not fulfill
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“The amount of control you have over somebody if you can monitor Internet activity is amazing” — Tim Berners-Lee, inventor of the World Wide Web By Meera Seth
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We manage well in the brick and mortar world on what to show and whom to show. Use the same logic in your digital life too
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With the digital world growing ever larger, there is a pressing need for data brokers and advertisers to move forward in a transparent and ethical way that is both respected and admired
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Contextualising the advertisements a person sees on the Internet is the (Un) Holy Grail of marketing
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“We are what we repeatedly do. Excellence, then, is not an act, but a habit” — Aristotle
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Social change is said to be the most constant feature of all human societies. There are several ways in which social change actually comes about but the one that is immediately relevant is the way in which technological developments affects social change
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