Worldwide Govt IT Spending To Total $588.9 Bn In 2023: Report

A new report forecasts worldwide government IT spending to total USD 588.9 billion in 2023, an increase of 6.8 per cent from 2022.

Initiatives such as migrating services to the cloud, modernising applications, and fortifying network security are among the primary innovation priorities that governments are focused on to improve public engagement and satisfaction, according to the Gartner report.

In 2023, government IT spending is forecasted to increase across all segments except devices, as government end-users extend the useful life of their devices that were acquired at the onset of the pandemic.

Software will be the highest growing segment in 2023 followed by IT services and internal services.

“Government organisations are continuing to modernise legacy IT and invest in initiatives that improve access to digital services as constituents increasingly demand experiences that are equivalent to online customer interactions in the private sector,” said Daniel Snyder, Director Analyst at Gartner.

The report said that along with improving the citizen experience and engagement, a cohesive TX strategy will help governments advance digital skills and literacy in their workforces by providing modern tools and approaches to lessen friction in government work. Failing to build a solid TX strategy increases service friction, leading to risk of service delays and underwhelming service experiences.