Tech Mahindra To Transform Indosat’s IT Operations

Indosat Ooredoo Hutchison (Indosat) on Thursday announced the appointment of Tech Mahindra for their IT managed services partner.

Under this partnetrship, Tech Mahindra will transform and run Indosat’s IT operations on a new-age digital-first platform that enables seamless visibility and managed services across its entire IT stack from a single viewpoint. This is expected to improve overall performance, drive value, and improve customer experience for Indosat’s 102.2 million mobile subscribers.

In a statement, CP Gurnani, Managing Director and Chief Executive Officer, Tech Mahindra said, “We look forward to partner with Indosat to enable their transformational journey towards becoming a digital-first service provider, which will help them deliver a superior customer experience.”

In addition to the partnership for IT managed services, both organizations have in the past signed an MoU in June 2022 to enable Indosat to grow their enterprise business.

“The combined IT managed services engagement will help us enhance our footprint in Indonesia, which is a rapidly growing market for IT services. Further, this partnership will also strengthen Tech Mahindra’s positioning as a leading IT managed services provider for CSPs in the region,” added Gurnani.