Target The Pain Points

Despite facing three COVID-19 wave-related disruptions, Glamyo Health, a healthtech platform focused on the elective surgeries market, has been able to scale to nearly six crore medical counselling sessions for patients in need and now has over 350 hospitals in the network, among other things. 

Preet Pal Thakur, the Co-founder of Glamyo Health, said that the company has raised USD 7 million so far and is currently in Series B discussions with a lot of venture capitalists.

What did you do differently in the last 12 months to tackle the uncertain times for Indian startups?

Over the last 12 months, easy access to capital has considerably waned. This has required a fair bit of change in the strategy, and the age-old adage of profitable growth has come to the forefront again.

 At Glamyo Health, we have continued to focus on the basics and tweaked our offerings with that in mind.

Glamyo Health has renewed its focus on solving the real pain points for the patients, added newer verticals like dental, which is a blue ocean market, and tightened its grip on costs with a focus on profitable growth. We have also been looking at alternate channels of demand generation to replace the digital-first channels of demand.

How has the last year panned out for you in terms of growth? 

Last year, Glamyo Health witnessed significant growth in both the number of patients counselled on the platform as well as the number of doctors we have on our platform. The number of patients who received free medical counselling increased to 600k and our website witnessed over ten lakh visits.

What was your company’s leadership mantra that made you better than your peers?

Glamyo Health’s success mantra has been its razor-sharp focus on execution, with the patient at the centre of all the offerings. Moreover, we have been broad-basing the demand generation from only online to a mix of online and offline, which has proved quite useful.
Share some of the early-stage challenges you faced in your journey.

Attracting good-quality talent to join us and then being able to retain them was one of the challenges we faced in the initial stages. Thankfully, we have been able to do so with good management strategies.