Synersoft CEO Writes An Open Letter To Google
The CEO of Synersoft Technologies, Vishal Prakash Shah, has sent an open letter to Google India on certain monoplilistic and unfair business practices. The letter puts the spotlight on concerns of MSMEs industry over Google's latest policy changes.
The open letter by the CEO of Synersoft Technologies has been copied to Competition Commission of India, Ministry of MSMEs, IT & Broadcasting, Science &Technology, Industry & Commerce, and Finance also.
According to the Synersoft CEO, Google’s policy changes will force Indian MSMEs to pay an additional Rs 1500 Cr to Rs 5000 Cr yearly. The issue in focus is Google’s announced rebranding of G-Suite to Google Workspace with specific policy changes which states additional 100 GB storage will be no longer available as they need to fit the “Business Standard” category, which has a minimum storage of 2 TB and costs Rs 10,100 per year per user. Google has said that if a business needs more than 30 GB storage in a single account, they must upgrade all the accounts to 2 TB storage which led them to pay 400 per cent higher price. Additionally, Google has raised the exit barrier, which has made it more difficult for businesses to transfer their data to a different service provider.
“This policy change will have a huge negative impact on MSMEs sector. These additional changes may lead to downfall of many companies in MSMEs sector. Google's exit barrier has caused further problems for us if we switch to a new service provider. As stated in my open letter, MSMEs are the backbone of our country. As we manage and flourish businesses with scarce resources and contribute significantly to the GDP of our country,” said Vishal Prakash Shah, Synersoft CEO.
