Next-Gen Opportunities Of 2022 In The Digital First World
The world that we knew has dramatically changed over the last two years with the pandemic impacting every corner of our lives. From accelerated digitization to the virtualization of businesses, enterprises have been transformed with innovations and the introduction of next-gen solutions. Be it the increase in e-commerce shopping or accessing healthcare online, the changing world is thriving in this new wave of digitization, agility, and breakthroughs. With this shift in customer behavior and expectations, the new year will be the next step forward for enterprises in reimagining technologies and delivering value.
In the past two years, companies have migrated to the cloud environment and are exploring the benefits of a hybrid IT infrastructure. They are now tapping into advanced roles of niche technologies to stay relevant in the industry and ensure survival through any inadvertent upheaval – economic, social, or supply chains. As the shift gears to 2022, Gartner forecasts that IT spending in India will reach $100 billion. The technology trends in the next year will revolve around cloud-native platforms with an increased focus on securing digital assets through cyber resilience.
Cloud-Native Platforms with AI as a commodity
The past decade has witnessed increased adoption of cloud-based applications, primarily focused on the lift and shift of existing applications to new delivery models. As we move forward in the 2020s, progressive organizations are adopting a new way of thinking to address the issue through the deployment of cloud-native platforms (CNPs) and support hybrid delivery models. These platforms allow IT teams the flexibility for interoperability and openness, the key to ensuring enterprise success. In this journey, the role of Artificial Intelligence will also shift from providing external "add-on" capabilities to integrating with solutions as an inherent capability to simplify user actions and empower value-based decision making. 2022 will be the year organizations will be ready to leap onto the opportunity to adopt cloud-native platforms with embedded AI.
The growth of agile service management
According to Gartner, by 2024, 80% of IT service management (ITSM) teams that have not adopted an agile approach will find that their ITSM practices are ignored or bypassed. IT teams will growingly emphasize the importance of increased service agility like empowering DevOps teams to manage cloud services with faster self-service provision facilities. This shows how ITSM is evolving in the present day to meet business demands.
The growing importance of DevSecOps
As we move forward in digitization, businesses need to ensure a strong foundation for future growth in core systems, applications, teams, and processes. IT teams will further enhance their agility and DevOps processes by streamlining operations and workloads to instill greater efficiency and allow room for change without business implications. However, security remains the biggest concern as new threats evolve across the enterprise, from remote users to supply chains, from the cloud to the mainframe. In this scenario, for cyber professionals to gain visibility into threats, adoption of intelligent cyber resilience platforms is crucial to help organizations secure their value chains.
IT teams now also need to prioritize security along with addressing the high demand of customers, DevSecOps becomes essential. Through the pandemic, security teams gained a concrete understanding to ensure that applications are secured and sanctioned before the deployment to ensure business efficiency and agility in the evolving digital landscape. In the coming year, developers will continue to concentrate on integrating security to detect flaws during the early stage of the application development lifecycle. Furthermore, enhanced automation in DevSecOps will also eliminate coding errors and reduction in data breaches.
Need for Zero Trust Architecture
Continued remote/hybrid working has made it crucial to secure all endpoints and perimeters. Implementing borderless security based on zero-trust architecture has gained strategic importance. Employees located at any geographic location utilize business assets for daily work. To protect these assets, CISOs need to redesign their security controls and access management policies to reflect the shift to zero-trust architectures. This shift allows absolute visibility to all connected devices and the increasing endpoints in the business.
Moving ahead, the year 2022 will witness rapid progress in enterprises diving into the next wave of digital transformation, utilizing technologies to their full potential. There lies a prime opportunity for businesses across sectors to capitalize on these disruptive technologies and emerge as the leaders of tomorrow. The innovation coming up will set the stage for the next-gen advancements in the digital-first world. Amidst this evolution, cyber resilience, and capability to run and transform remain the key factor for businesses to stay relevant and thrive in the market. The past months have highlighted the importance of business agility and as we stride forward, it is only wise to tie in the opportunities of tomorrow with the learning of yesterday to truly become the powerhouse of today.
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