Reliance Jio subscribers in Delhi/NCR have reported of internet outage since late evening on 27 December 2022.
Outage tracking portal Downdetector has seen the reports on Jio mobile internet services surge since the early hours of 28 December.
Many subscribers were observed to be reporting of this outage on Twitter, peeved by the sudden disruption. While most users complained of mobile internet services outage, some said that the issue extended to Jio Fiber too.
“My Internet is not working for over 12-hours now and there seems NO WAY to reach Jio Care,” tweeted a Jio user.
Reports suggest that Jio’s customer care is also facing issues addressing the sudden uptick in the incoming queries on internet services outage.
The outage seems to have affected Jio internet users in Delhi/NCR region.
At the time of writing (11.15 pm IST), a Jio technician told a subscriber that services will be restored over the next two hours. The technician mentioned that there was a “technical fault” from their side and did not elaborate on the issue.