Gupshup Acquires Bengaluru Based AskSid

Gupshup, a conversational messaging platform, said that it has acquired AskSid, a conversational AI provider to top e-commerce and retail companies around the world. 

AskSid’s full-stack AI solution including the Retail AI brain, strengthens Gupshup’s customer experience (CX) offerings and will help make the entire shopping journey - across pre-purchase, purchase and post-purchase phases - fully conversational. 

The companies did not reveal the value of the transaction.

“Conversational commerce is about to transform shopping, both online and offline. Gupshup is building the most comprehensive conversational commerce solution and AskSid’s deep-domain AI offering will help us bring even more advanced capabilities to e-commerce and retail businesses worldwide”, said Beerud Sheth, co-founder and CEO, Gupshup. 

“We welcome the AskSid team onboard and look forward to collaborating with major brands across the world to enable next-gen shopping experiences," he said.