The pandemic has contributed to a rise in phishing attacks – scams through which the attacker gains access to your system by fraudulently obtaining your log-in credentials, stealing your identity, or getting you to send money to criminals. Innocently responding to an email, clicking on a link, or downloading an image file hiding malware can lead to leaked confidential information, infected networks, financial demands, corrupted data, or worse.
According to Microsoft’s Global Tech Support Fraud Scam Research 2021, millennials in India (aged 24-37) were the most susceptible to such scams in 2021, with 58 per cent of those that continued with the scam incurring monetary loss. In an increasingly digital world, being cyber aware is an essential step towards staying safe online. Here is how to avoid becoming a phishing victim:
While it's not unusual to receive an email from someone outside your organization for the first time, this can be a sign of phishing. Inspect the sender’s email address closely. Look for small changes signaling a fake identity
Look for verifiable sender contact information. If in doubt, do not reply. Start a new email to respond
Use the phone to convey private information. Never send sensitive information via email
Avoid clicking on unexpected links. Go to the official website and log in instead
Avoid opening email attachments from unknown senders or even friends who do not normally send you attachments
Install a phishing filter for your email. Use the spam filter available on email accounts like Microsoft Outlook. With the suspicious message selected, choose Report message from the ribbon, and then select “Phishing”. This is the fastest way to report a cybercriminal and remove the message from your inbox.