What do Indian workers value in the workplace?

The most highly engaged employees tend to hail from emerging economies and the least engaged come from countries in well-established markets. Analysis of the data identified a pattern that the country where employees live, its culture and the resulting expectations have an impact on how engaged and satisfied they are with their workplace. 

When we talk about Indian workers, there are certain aspects in a workplace that rejuvenate and inspire them. For instance, given the infrastructure and real estate constraints in growing markets, Indian organizations need to create a voluminous environment within a smaller space. In much of India, public transportation can be a nightmare. Thus, a company that wants positive, engaged employees has to worry about their experience not from the moment they enter the workplace, but from the moment they leave their homes.

In-house Work-Cafe: 

Every 9 to 5 employee needs a third place to rejuvenate away from work. Unlike many western countries, we may not have the luxury to choose where we work. While in some parts of the world employees can go down the street to a coffee shop for a meeting or just to think, the reality in growth markets these places might be difficult to reach or not an option for a quick break. Organizations are increasingly trying to provide their employees with access to environments that offer some of the relaxing amenities of home. 

Migrating desks:

In a majority of Indian organizations, most people have their own assigned workstation, but a good number of workers spend two to four hours every day working someplace else. What kinds of spaces are they looking for? Is it as simple as adding some sofas and a barista bar to give people the kind of workplace they want?

Whether younger or older generations, everyone likes informal spaces and uses them regularly- but for different reasons. Millennials are more likely to use dining spaces to do focus work while older generations use these spaces for collaboration and socialization. Organizations are increasingly allowing workers more control and choice so that they can migrate around their office space. 

9 to 5 Wellbeing:

The most important thing employers in India can do is send a very clear message to their employees that they care about each person’s overall well-being. Due to the unique histories, traditions and memories, the newest generation of workers have their own sets of aspirations, expectations, and needs. Whether its access to natural light, treadmill desks, or an in-house gym, the current and future generation of workers demand spaces that make them feel rejuvenated.  

Understanding diverse Indian workers and their impact on the workplace is important for any organization that seeks to succeed in the hugely hot centers of business opportunity. Although there’s efficiency gained with global real estate standards, it’s also true that workplaces that support distinct worker needs ensure better productivity and increase the ability to attract and retain the best talent out there. 

Praveen Rawal

Guest Author The author is Managing Director, Steelcase India