German software major SAP on Monday said it will embed IBM Watson into its solutions to provide new AI-driven insights and automation.
The inclusion of IBM’s flagship AI will enable SAP to power its digital assistant in SAP Start, which provides a unified entry point for cloud solutions from SAP.
SAP Start allows users to search, launch and interactively engage with apps provided in cloud solutions from SAP and SAP S/4HANA® Cloud. With new AI capabilities, SAP Start will be able to help users boost productivity with both natural language capabilities and predictive insights.
The new digital assistant capabilities in SAP Start will be extended across SAP solutions to help answer diverse questions for managers and employees. Additionally, the new capabilities will also allow customers to benefit from intelligence in terms of decision-making with the ability to use AI and machine learning to extract information from a variety of data sources and answer user questions across lines of business.
“This milestone collaboration with IBM aims to provide SAP customers a better user experience, faster decision-making and greater insights to help transform their business processes,” said Christian Klein, CEO and Member of the Executive Board of SAP SE.
In addition to natively embedding IBM Watson AI capabilities into SAP solutions, SAP and IBM are collaborating on generative AI and large language models aimed to deliver consistent continuous learning and automation based on SAP’s mission-critical application suite.