Learning And Training Are Essential For SMEs To Prosper
At the BW Businessworld Growth Leadership Conclave and Awards 2018: From SMEs to Unicorns, there was a panel discussion on "Training and competitiveness- Building small Business into leading organization" which was moderated by Ujjwal K. Chowdhury, School Head, School of Media, Pearl Academy.
Ketan Kapoor, "We should ingrain that culture of always be learning in a workplace. Obviously, leaders have to play a role there and do you scout for information in terms of what is happening in the market. The second aspect is the skillsets of people and what we need to have to get into the market. We have to be definite about it."
Rajat Garg, India Spokesperson of ICF, "Training is good for one or two days. Training can be internalized with practice and taking forward. And then comes coaching, which is basically for a lifetime and is a continuous process. It helps in handholding the person in their journey. The other areas we need to focus are creating coaches internally."
Swadeep Srivastava, Founder and Chief Belief Officer, India Virtual Hospital, "The whole concept of unless and until you believe what you are doing, whether you are an entrepreneur or as a manger or an employee, you or your organisation cannot achieve what it should achieve. Complementing or supplementing the training programmes is 'Wellness', which is an integral part of the organization. SMEs have not imbibed wellness programmes yet and should include it in addition to training and other programmes."
Lohit Bhatia, CEO, IKYA Human Capital Solutions, "The aspirational goals of a company, which are beyond products and services, are about life and totality. People should not only get KRAs that they have to perform, they should also get supplementary projects that they have to work on. It is these projects which define the future professionals or the leaders of the organization."
Mukul Chopra- Director HR, Huawei Consumer Business Group, "In training, there is nothing called SME because it is not compartmentalized. Learning is something which is a continuous journey whether in our personal field or in our professional field. In our organization, there is a continuous learning, introspection, correction, acquiring and then putting it into the process. The day you have stopped learning, you stop living. It applies to a human being as well as an organization. My humble request is looked at something called CAP approach i.e. Commitment, Attitude and Processes."
Bharat Chabbra, Head of Department, L&D (HR), Tata Power, "At our company, we believe in creating value. If I had to run my business right, I have to educate my customers, community, contractors and their employees, and the leadership also. The learning and development have to be unique to each individual whether they are workers, stakeholders, and the leadership also. That is extending the concept of learning within the organization to the external public."
