Top outsourcing company BruntWork is a strong supporter of remote work, taking a different stance from companies like PricewaterhouseCoopers (PwC), advocating for more in-office time. PwC recently revealed that starting in 2025, it will require employees to spend at least 60% of their time in the office or with clients and will track attendance to enforce the rule.
Many companies are trying to figure out the best way to handle work in the post-pandemic world, and BruntWork’s success with a remote setup offers a different path than the office-based model. Companies seeking flexibility might instead hire virtual assistants to manage tasks efficiently without needing a physical presence.
PwC’s decision to track office attendance is part of a larger movement among corporations to return to the office. It believes that in-person work strengthens teamwork and company culture. However, many employees, used to the flexibility of remote work, are not eager to give that up.
Laura Hinton of PwC believes in-person interactions help with collaboration and productivity. Conversely, companies like BruntWork, thriving in fully remote setups through its “virtual first” strategy, challenge this view.
The discussion centres on how work is done and the balance between trust and control. Stricter office policies may frustrate workers who enjoy flexibility, leading to higher turnover and difficulties in recruitment.
Unlike PricewaterhouseCoopers’ focus on office presence, BruntWork has embraced remote work, achieving remarkable growth. During the pandemic, the firm saw a 700% increase in revenue, showing the effectiveness of its remote model.
The agency also taps into a global talent pool from Asia, Latin America, and Eastern Europe. This global hiring boosts productivity and reduces labour costs. Winston Ong, CEO of BruntWork, is focused on improving how virtual teams are managed, making remote work smoother and more efficient.
Ong highlights that remote work offers significant savings. "We’ve seen labor costs drop by up to 70%, and at the same time, we can hire top talent from anywhere," he says.
BruntWork’s remote setup addresses the same concerns that companies like PwC try to solve with office policies. Working from home often increases productivity, as many employees report fewer distractions. Research shows that remote workers often achieve more than their office-based counterparts.
Remote work also helps improve work-life balance, reduce stress, and enhance job satisfaction, which can lower employee turnover. Its ability to hire without geographic limits means businesses get the best talent, leading to higher-quality work and innovation.
BruntWork provides outsourcing services across various industries. Its deep experience in remote work helps it offer cost-efficient solutions. The agency provides 24/7 multilingual services in customer support, helping businesses offer global assistance without needing a physical call centre.
The firm offers content creation, social media management, and SEO outsourcing for digital marketing to help companies reach wider audiences. Its software development teams work on projects ranging from mobile apps to large enterprise solutions. BruntWork also handles back-office tasks like data entry, accounting, and HR, allowing businesses to streamline operations.
The discussion about office versus remote work keeps growing, but the agency firmly supports the latter. The company’s success shows that working from home is a way of working that can last.
Ong is focused on creating new technology to make remote work smoother. He wants to improve how teams collaborate and stay connected digitally. Ong is also tackling common concerns like keeping a strong company culture while allowing employees to work from anywhere.
"The world of work has changed. Remote work is the future, and we’re excited to be part of that journey," Ong says, especially as more businesses hire ecommerce virtual assistant services to support their operations.
BruntWork's model reduces environmental impacts by decreasing the need for office space and daily commutes. This makes it appealing for businesses and employees who care about lowering their carbon footprint. As companies look for new ways to work, BruntWork offers a successful path forward, proving remote teams can work efficiently and grow.
