Tata Tele Business Services Launches Smartflo UCaaS In Collaboration With MS Teams
Tata Tele Business Services (TTBS) has launched Smartflo Unified Communication as a Service (UCaaS), in collaboration with Microsoft Teams.
Smartflo UCaaS solution works with Direct Routing for Teams, allowing users to place PSTN calls (to a landline or mobile number) from their desktop, laptop, or mobile device using the corporate network.
This model provides the convenience of unified communication with built-in privacy for users. It replaces traditional PBXs (private branch exchange) and enables key calling capabilities with a cloud-based call control system.
With the increasing number of enterprises perpetually operating with a blend of an onsite and remote workforce, the demand for UCaaS solutions is expected to rise. BFSI, IT, ITes, Services and Manufacturing are among the top industries to adopt UCaaS.
Vishal Rally, Sr. Vice President – Product, Commercial and Marketing, Tata Teleservices said, “Proliferation of hybrid work culture and an expanding remote workforce is driving the need for a unified, cost-effective, and secure communication solution. Smartflo UCaaS has been developed with an endeavour to seamlessly bridge the gap between remote employees and the office while enhancing business efficiency. It not only makes 1-1 business calls richer and more collaborative but also replaces on-premises legacy telephone infrastructure helping businesses optimize costs. By combining two leading services, TTBS Voice and Microsoft Teams, we deliver advanced capabilities effectively to create better connections with employees and customers. Our association with Microsoft underscores our shared vision to enhance the digital capabilities of SMBs and help them Do Big.”
Samik Roy, Executive Director, Corporate, Medium and Small Business, Microsoft India, said, “This new offering integrated with Microsoft Teams will benefit businesses with seamless communication and collaboration to drive greater efficiencies and productivity, in a secure and cost-effective manner. This is the latest example in a growing list of collaborations between Microsoft and TTBS to deliver flexibility, scalability, and new capabilities to empower businesses in their digital transformation journey.”
TTBS has been at the forefront of democratising technology and empowering enterprises with innovative and reliable solutions as they move up the digital curve.
Smartflo UCaaS integrates all enterprise channels of communication on a single platform boosting employee productivity and reducing overall infrastructure costs in a secure environment.
