‘Paperwork’ Management
On the company’s relevance 10 years from now: People will continue to use legal works and AI will somehow replace or augment what humans are doing, so we will continue to be relevant for next 10-20 years as the shift towards technology from manual work will be happening.
On the future of the business: It has transformed the world and things that seemed impossible for computers to do some five years ago are becoming day-to-day task for us. The things that you are able to do through Instagram needed a professional studio with monetary requirement few years ago. In areas like legal, where we specialise in, technology is changing rapidly and it’s forcing everyone else to change with the same pace.
On the importance of AI and blockchain to the business: They are at the driving end of places, especially for the legal space.
On the possibility of shrinking jobs due to technology intervention in the sector: I don’t think opportunities are shrinking, rather new options are coming up. We are also training people in cutting edge technologies to learn and use them. Newer jobs are coming to light. For instance, roles and designations like data scientist and AI expert did not exist earlier.
On the emerging niche areas in the sector: We are going to have new breed of people and set of skills that are going to come through. Talking about technology is also trending and lawyers are also learning and getting used to such technologies. Only time will tell what new niches will appear.
Message to young entrepreneurs and startup founders: Keep trying, keep hustling. Hard work does pay off. If you have passion about something just don’t keep looking for the job, follow your passion. Don’t be afraid of failures. If you are learning, you will fail sometimes. Look at Steve Jobs, he also failed so many times but this is how you make it big one day.
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