At the BW Applause and everythingexperiential.com Summit and Awards, Rakesh Kaul, President, Consumer Business and CEO, Evok Retail at HSIL Ltd, spoke about the new experiences which Hindware is creating for its customers.
Kaul also said that a two way relationship should be there and the consumer should be a part of the company’s story as a trusted advisor. “Consumer should be empowered in order to build a bigger consumer base,” he underlined.
