Arindam Mukherjee, Director Operations, Enterprise Sales, CISCO India & SAARC speaking at BW Businessworld BFSI CXO Summit spoke about how Customer experience can be made better by IOT and digitization.
At cisco we are helping to solve large problem in mobile economy and trying to make infrastructure intelligent. There is a need to build one single automation and do a policy based model as the world is moving towards macro services.