GMR Hyderabad International Airport Unveils Cutting-Edge City-Side Self-Check-In Facility
In a move aimed at enhancing the travel experience for air passengers, GMR Hyderabad International Airport (GHIAL) has launched a state-of-the-art city-side self-check-in facility on 1 January.
This innovative feature allows travellers to complete the check-in process, drop off their baggage, and obtain boarding passes before even entering the terminal building, marking a significant advancement in convenience and efficiency.
Expressing his excitement about this milestone, SGK Kishore, ED- South & Chief Innovation Officer, GMR Airports, stated, "We are thrilled to introduce the city-side check-in facility to passengers. Always on the lookout for innovative solutions to enhance the airport experience, this feature offers a seamless and stress-free start to our passengers' journeys. It is a significant step toward reducing congestion within the terminal building."
The city-side self-check-in facility, located at the car parking level and designed with a focus on providing a best-in-class passenger experience, offers a range of self-service amenities.
According to the official statement, passengers can utilise self-check-in kiosks, stay informed with flight information display systems, and drop their baggage at the self-baggage drop counters. To ensure a smooth and enjoyable experience, passenger service associates will be available, aligning with the "Passenger is Prime" motto.
Passengers can seamlessly utilise the self-check-in facility by following a straightforward two-step procedure.
In the first step, passengers initiate the process at the check-in kiosks located at the facility's entry point. These self-service kiosks facilitate a standard check-in process, providing passengers with both their boarding pass and bag tags. The bag tags are essential, as passengers are required to affix them to their baggage.
Moving on to the second step, passengers then proceed to the dedicated self-baggage drop unit. Here, they place their prepared baggage on the conveyor belt for processing. The self-bag drop unit efficiently handles the baggage, and upon completion, a confirmation message is sent to the respective airline.
Passengers whose baggage has been successfully processed receive an acknowledgment, thus completing the user-friendly and efficient self-check-in process.
At the self-bag drop unit, baggage is processed, and a confirmation message is sent to the respective airline. Passengers whose bags have been processed receive an acknowledgment.
The city-side check-in facility operates six hours before the flight (D-6 Hours) and closes one hour before departure (D-1 Hrs). Passengers can use self-check-in kiosks and boarding cards in conjunction with their Aadhar ID at the entry gate, providing added convenience and security. The city-side check-in services are available for regular-sized baggage only.
