Nokia has appointed Sanjay Malik as Head of India market, effective 1 August 2016.
In his new role, Sanjay will lead customer operations, drive the business growth strategy and superior customer engagement services for the India market. He will be based in Gurgaon.
Sanjay is currently Head of Network Implementation (NI) at Nokia Global Services and is credited with efficiently driving growth and delivering strong performance both in terms of revenue and operational efficiency.
Priot to this, he was heading Bharti GCBT (Global CBT), where he led the transformation of the business by enhancing customer satisfaction, market share and business results across India and Africa.
Sanjay has joined Nokia in 2000, took over from Sandeep Girotra, who has been heading the Indian market since 2011. Girotra has recently been appointed as the Head of Asia Pacific and Japan (APJ) market for Nokia.
Ashish Chowdhary, Chief Customer Operations Officer at Nokia, said: “Sanjay is well acquainted with the Indian telecommunication industry and is a dynamic business leader with a proven track record of leading growth, turnarounds, customer management, value selling, large multi-cultural organization development and delivering performance.”
