The social media has become a common phenomena for each sector. On World Health Day, Practo, an online healthcare platform and Twitter teamed up to make healthcare access easier.
Twitter users can get their healthcare queries answered in real time via the @AskPracto handle. Users can Tweet to @AskPracto and they will get responses in real time from verified doctors and experts via the Practo Consult platform.
“Twitter’s real-time, public and conversational capabilities helps people connect with things that matter, big and small. Our customer service partnerships are designed to improve user experience and access to daily utility such as real-time train schedules, pollution data, and customer care from brands. We are excited about our partnership with Practo as this addresses a fundamental need for users and opens up the benefit of real-time healthcare information access to millions of users in India, Singapore, and the Philippines,” said Ravichandran Bhaskaran, Head of Business Development, India and South Asia, Twitter.
The consolidation is live in three markets – India, Philippines and Singapore and available in English only. It has plan to expand it in more countries and languages.
“This is a first of its kind solution in the world and we’re building this right here in India. The ease of access and simplicity will be disruptive in how people access healthcare information. We’re really delighted to partner with Twitter to bring this solution to our consumers and help millions live healthier, longer lives.” said Shashank ND, Founder & CEO, Practo.
