<div>iYogi, a provider of remote technical support has launched a cloud computing platform, called Digital Services Cloud (DSC), that will allow companies and service providers to deliver their own remote management services.<br /><br />With DSC, telecom companies, OEM’s, technology retailers and BPO companies can address new opportunities and generate revenue, while enhancing customer experience and reducing costs. The DSC would allow customers to utilise the iYogi support network in their own services. It will allow enterprise and home service providers to offer in-house branded support for end-user PCs. Says Vishal Dhar, co-founder and president (marketing), iYogi: “DSC has the capability to increase customer lifetime and value. It allows telcos, technology retailers, and BPO to expand their business by adding technical support services.”<br /><br />The cloud service is in response to demand the company has seen from partners to open up various components of the iYogi support network, which utilises a combination on locally-installed software and a remote support network to allow technicians to diagnose and repair systems through the cloud. iYogi has over 2.5 million users, and has serviced more than 13 million technical support incidents in the last six years. </div>
