AI Revolution: Bridging Gaps & Creating Opportunities
Businesses are continuously pushing the boundaries of efficiency. While automation has long been a cornerstone of this effort, its use has frequently been limited to repetitive chores. However, the introduction of Generative AI has ushered in a new era of possibilities.
At the BW Businessworld Gen AI Summit, experts converged to explore the profound impact of Generative AI on businesses and industries, heralding a new era of possibilities in efficiency and innovation.
Generative AI, a paradigm-shifting technology, was at the forefront of discussions as experts delved into its transformative potential. While automation has historically targeted repetitive tasks, Generative AI opens avenues for creativity and problem-solving across diverse domains.
Rahul Veerwal, Founder and CEO of GetWork, highlighted the pivotal role of AI in bridging employment disparities among different tiers of cities. Veerwal shared insights into their five-year initiative aimed at empowering colleges in smaller cities, facilitating campus placements and addressing language barriers hindering students' access to opportunities.
Amitabh Roy Chowdhury, Executive Director and COO of Prisma AI, shed light on the company's focus on leveraging Generative AI in the visual domain. Chowdhury emphasised the technology's capacity to synthesise data and enhance image quality through advanced techniques like super-resolution, paving the way for enhanced visual experiences.
Gaurav Juneja, Chief Revenue Officer at Kapture CX, underscored the profound impact of Generative AI on customer experiences and cost optimisation for customer-centric companies. Juneja highlighted how the technology enables personalised interactions and streamlined processes, ultimately enhancing customer satisfaction and operational efficiency.
Addressing challenges in AI adoption, Pawan Prabhat, Co-founder and President of Shorthills AI, emphasised the importance of multilingual capabilities in ensuring inclusivity. Prabhat underscored the need for AI solutions to transcend language barriers, enabling broader access and participation in the digital age.
Mangesh Panditrao, Board Member and Chief AI Officer at Graas, elucidated the indispensable role of AI in analysing vast online datasets amid the transition to digital platforms. Panditrao emphasised AI's ability to extract meaningful insights from complex data, driving informed decision-making and competitive advantage for businesses.
Sundar Ramaswamy, Senior VP and Head of CoE - AI/Analytics at Happiest Minds Technologies, delineated the diverse applications of Generative AI across industries. Ramaswamy highlighted ongoing efforts to develop sector-specific AI models, addressing challenges in information retrieval, content summarisation and content generation, ultimately aiming to proactively generate insights and drive innovation.
The collaborative nature of AI development and the necessity for a collective approach to harness its full potential, said Anubhav Srivastava, Head of AI at Stupa Sports Analytics.
