A Well-rounded Approach
With operations spread across more than 75 locations in India and a dedicated team of over 1,000 professionals, Shecommerz customer experience centres are designed to offer beyond financial services
Shecommerz Market Services has prioritised strategic initiatives centred around advanced technology and inclusive service delivery to leave a mark on the Indian fintech sector. At the core of Shecommerz’s strategy is the use of blockchain technology to streamline the loan processing journey. Traditional loan disbursement often takes up to a week, but Shecommerz has reduced this timeframe to three days.
With operations spread across more than 75 locations in India and a dedicated team of over 1,000 professionals, the company’s customer experience centres are designed to offer beyond financial services. They serve as community hubs, particularly for low-income customers and focus on creating an inclusive and supportive environment. Shecommerz specifically invests in this to enhance customer service and foster community engagement.
To cater to diverse customer needs, Shecommerz offers a comprehensive portfolio of products beyond financial services. This includes premium optical products and insurance solutions tailored for the modest-income consumer segment. Shecommerz’s technology-driven approach has made a substantial impact in several key areas as well. Whether it is instant e-KYC, bank account opening or speedier loan approvals, the company is making a cross-sector impact. Like many of its peers, Shecommerz places a strong emphasis on financial inclusion and this has worked for the fintech player in growing its presence.
