Swiggy, Indian on-demand convenience platform, has reinforced its leadership structure with two strategic hires, signalling a commitment to enhanced operational efficiency and customer-centric growth across its food delivery and quick commerce verticals.
The company welcomed Shalabh Shrivastava as Senior Vice President of Driver Operations. Shrivastava, with over 25 years in ecommerce, retail, technology, and investment banking, will be responsible for optimising product and operations for Swiggy's delivery fleet.
Previously Vice President at Flipkart, he played a key role in scaling last-mile operations and customer experience frameworks. His extensive background includes roles at Reliance Retail, ICICI Bank, Ernst & Young, and Infosys.
Hari Kumar G joined Swiggy as Senior Vice President and Chief Business Officer for Swiggy Instamart, focusing on customer-driven growth for Swiggy’s quick commerce platform. With experience in leading categories like electronics and groceries at Flipkart, Hari brings a robust mix of corporate discipline and startup agility. His role will involve expanding categories, fostering collaboration, and enhancing customer loyalty for Instamart.
Girish Menon, CHRO at Swiggy, commented, “As Swiggy accelerates its innovation and expands into new categories, strengthening our leadership team is essential to driving the next phase of our growth. Hari and Shalabh bring deep expertise in scaling businesses and optimising operations in fast-paced industries.”
These appointments highlight Swiggy’s ongoing investment in leadership to support its expansive food delivery and quick commerce operations, aiming to deliver unparalleled convenience to consumers across India.