PayPal has decided to undertake job cuts in a strategic move aimed at adapting to the evolving dynamics of the online payments sector. The layoff will impact approximately 9 per cent of the company's staff, totaling around 2,500 individuals.
The layoffs at PayPal align with a broader trend in the tech industry, where companies like Block, the owner of Cash App and Square, has recently undertaken similar measures. Google, too, has not been immune, with layoffs in its Assistant and hardware divisions. The wave of job cuts extends across various prominent tech entities, including Discord, eBay, Riot Games, TikTok, Microsoft, iRobot, Amazon, Unity, and Duolingo, collectively resulting in thousands of job losses in January alone.
In a letter to the employees, PayPal CEO Alex Chriss highlighted the necessity of addressing high operational costs, stating that they were impeding the company's progress. The layoffs, therefore, are positioned as a proactive step towards streamlining operations and ensuring PayPal's competitiveness in the face of dynamic market challenges.
Despite PayPal's commendable growth throughout 2023, boasting a revenue of USD 7.42 billion as of September, the company finds itself under increasing pressure from emerging competitors such as Zelle and tech giants like Apple entering the payments industry.
Bloomberg reported that four analysts downgraded PayPal's stock this month, signaling concerns about its competitive positioning.