● How will Xactly's expansion impact the local economy and talent pool in Bengaluru?
[Xactly]
Over the past five years, Xactly India has experienced an impressive growth of over 200 per cent, and this upward trajectory is expected to continue in the coming years. This not only provides employment to a significant portion of the local population but also attracts talent from other regions, boosting the overall employment rate. Xactly's products are built on cutting-edge technologies, which bring advanced software development practices, making the local workforce more advanced and competitive in global markets. Xactly’s growth has contributed to a multiplier effect for local suppliers and service providers. Xactly’s core values C.A.R.E (Customer Focus, Accountability, Respect, and Excellence) have created a diverse workforce which has contributed to attracting better talents from other parts of the country. Xactly One, which is Xactly's initiative for community services, has donated time, resources, and money to various local NGOs.
● How will this expansion benefit Xactly's existing Indian customer base?
[Xactly]
Xactly boasts a multitude of customers who run their revenue management teams from India. Initially concentrating on engineering, the centre has expanded its scope to include various departments such as product management, customer support, professional services, and finance. As a result of this expansion, Xactly's customers are already spending in-person time with our teams. The local presence has enabled us to gain valuable insights into the day-to-day behaviour of many customers who operate on our systems, allowing us to enhance their efficiency significantly.
● What does the government need to do to support the technology ecosystem in India?
[Xactly]
I will start by investing in robust physical & digital infrastructure including a reliable power supply & efficient transportation network. Also, Invest time and money in simplifying & streamlining regulations including data protection and cyber security. Focus more on green and sustainable technologies and frameworks. Simplify business registration, reduce regulatory hurdles, offer financial incentives, and establish programs to support early-stage startups and encourage investments in the tech sector. Offer grants, tax incentives, and funding for R&D in emerging technologies. Establish innovation labs and centres of excellence in collaboration with industry and academia. Bengaluru has several basic issues that urgently need to be addressed such as transportation, water scarcity, etc.
● Fostering collaboration and innovation is extremely important for the success of any tech business. Can you elaborate on specific initiatives planned to achieve this?
[Xactly]
The essence of collaboration and innovation at Xactly is built upon our foundational values of customer focus, accountability, respect, and excellence (C.A.R.E). We prioritise open and transparent communication, providing our team with access to state-of-the-art technologies. Our commitment to fostering a culture of continuous learning is evident through our diverse internal and external training programs and workshops. We empower our team to exercise autonomy and take full ownership of their projects. Embracing a culture of risk-taking, we embark on highly ambitious endeavours and view failures as valuable learning experiences. Moreover, we have implemented recognition and reward programs to honour and celebrate innovation within our organisation.
● How will this expanded workforce contribute to accelerating Xactly's product development roadmap?
[Xactly]
Xactly introduced Xactly AI Copilot - an AI engine designed to transform the way businesses manage and optimise their revenue processes. Xactly AI Copilot is the industry's first generative AI engine of its kind, offering revenue organisations significant productivity enhancements and streamlined workflows among stakeholders involved in the entire revenue process. By eliminating the need to navigate through multiple systems, dashboards, and offline processes, Xactly AI Copilot provides insights in a contextual manner, ensuring that information is presented in the most meaningful way for each user's workflow.
The new features allow users to leverage AI Copilot to build, publish and distribute application extensions using natural language, with the addition of templates to accelerate the build of Sales Planning and Territory & Quota Management (TQM) solutions, and other common and critical SPM business processes.
Profile of Kandarp Desai
Kandarp Desai is a seasoned leader with a distinguished track record in driving high-functioning Scrum teams. His extensive experience in leading and architecting multiple highly scalable products across advertising, geo-location, and SPM SaaS domains instils confidence in his abilities.
Kandarp Desai is a prominent technology leader at Xactly, where he serves as the Senior Vice President of Engineering and the GM, India. He is recognised for his extensive experience in leading high-performing scrum teams and architecting scalable products in various domains such as advertising, geo-location, and Sales Performance Management (SPM) SaaS.
At Xactly, Desai plays a critical role in overseeing engineering operations and driving innovation. He is instrumental in managing the company's technology strategy and ensuring the delivery of high-quality software solutions that meet the needs of global customers
Additionally, Kandarp Desai holds a GM position with Xactly Technologies India Private Limited, reflecting his significant contributions to the company's operations in India and his leadership in the technology sector
Prior to his tenure at Xactly, Kandarp held key positions at Quova, Feeva, Cisco, and the University of Southern California. He has a Master’s degree in Computer Science from the University of Southern California.
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