In a recent interview with Hot Hardware, Robert Hallock, Intel’s VP and GM of Client AI & Technical Marketing, discussed issues surrounding the Intel Core Ultra 200 series performance following feedback from the Arrow Lake release. Hallock confirmed that Intel has noted discrepancies between expected and actual performance in certain configurations, especially regarding gaming performance and stated that fixes could arrive by early December.
Intel has undertaken extensive research post-Arrow Lake release and observed that performance in some Core Ultra 200 configurations deviates from their initial data. Hallock highlighted feedback from independent reviewers, revealing that gaming performance, in particular, occasionally underperformed compared to Intel’s projections. Intel identified that various factors, including certain BIOS configurations and system settings, may contribute to these discrepancies.
While the company initially suspected system memory latency as a potential cause especially given that some reviewers reported latencies as high as 180 nanoseconds, far beyond Intel's expected cap of 80 nanoseconds it appears that memory latency is not the root cause. Intel's ongoing investigation aims to pinpoint the underlying issues and deliver solutions to address these performance gaps. Though Hallock refrained from giving precise details on the nature of the forthcoming adjustments, he assured that improvements are anticipated by the end of November or early December.
During the interview, Hallock was also asked about Intel's future plans regarding next-generation CPU support for the LGA-1851 socket. He declined to provide specifics due to legal restrictions on discussing Intel’s roadmaps in such settings, a stance that remains consistent with the company’s policies on unreleased product information.