Infosys, a leader in digital services and consulting, has notified about its collaboration with TDC Net, a Danish digital infrastructure and connectivity provider, on 30 July 2024. Through this collaboration, Infosys aims to modernize TDC Net’s information technology (IT) infrastructure, improving their customer experience along with helping them optimise IT and operational service costs.
TDC Net is set to receive support from Infosys in transforming itself from a traditional infrastructure company to a leading customer-centric technology company. Infosys will standardise and simplify TDC Net’s IT systems by implementing AI-driven hyper automation while adhering to industry standard processes. This will help enhance business productivity by consolidating TDC Net’s IT systems into fewer platforms.
Upendra Kohli, Executive Vice President, Communications, Media & Entertainment (Americas and Europe), Infosys, said "We are delighted to partner with TDC Net in their journey to become a customer-centric technology company. By putting the customer at the heart of the business, it will enable TDC Net to address the specific needs and wants of their customers. This collaboration exemplifies our commitment to empowering businesses to not only embrace digital transformation but to do so in a way that prioritizes both customer satisfaction and operational efficiency."
Campbell Fraser, Chief Technology Innovation Officer, TDC Net stated, “Our collaboration with Infosys will enable us to leverage industry-standard processes and platforms to create better customer experiences. Infosys' deep expertise in the telecommunications domain, coupled with its proven capabilities in driving end-to-end transformations, gives us confidence in achieving our goals. This collaboration represents a significant milestone in our journey towards becoming a fully digital and customer-centric technology company."
