Advertisement

Latest Articles in customers

We Cannot Hide Anything From Consumers: Danone India MD

The consumers nowadays take note of all that the brands do. Unlike earlier, brands are now held accountable and answerable by them thanks to social media.

Read More

‘Cloud Has Become A Central Part Of Discussion With Customers’

Vikas Arora, Country Manager, Cloud Business, IBM India & South Asia tells BW CIO his go-to-market strategy to achieve this goal. He also speaks about the potential of IoT and AI and how some of IBM’s customers are using these technologies on the IBM Watson platform

Read More

Turning Over A New Leaf

In the coming years, branch banking will witness a revolution. With increasing adaptability shown by the youth towards technology, the future of branch banking is about to change. The focus will be on delivering more value at less operational cost

Read More

Customer To Pay A New Roaming Charge

It will be sometime before banks sort out registration woes

Read More

Bharti Airtel Starts Digital Customer Care In 11 Languages

Telecom operator Bharti Airtel announced the launch of *121# Digital Care platform in 11 Indian languages, including Hindi, Punjabi, Marathi, Gujarati, Tamil

Read More

‘We Aspire To Power Every Human Decision In Enterprise’

Srikanth Velamakanni, Co-founder, Group Chief Executive & Executive Vice-Chairman, Fractal Analytics, talks about artificial intelligence and algorithms coming into decision support systems and how these can reduce the dependence on human judgement, and yet be highly accurate.

Read More

The Cloud Way!

According to a recent Gartner report, the public cloud services' market in India is estimated to grow at 38 per cent in 2017 to $1.81 billion

Read More

Implementation Of NextGen Technologies In Banking

Business models have been changed drastically and it’s important for the Banks to re-align themselves

Read More

Norms To Protect Customer In Fraudulent Transaction Soon: RBI

Reserve Bank will soon come out with final guidelines on customer protection which would limit customers liability in case of unauthorised electronic banking transactions

Read More

Mercedes To Cut Made In India Model Prices By Up To Rs 7 Lakh

The new prices will be effective tomorrow through the whole of June, but in case GST is deferred, the company said it would revert to the old prices till its rollout

Read More

Direct Selling Industry Gets A Boost On ‘Ease Of Doing Business’

New guidelines provide transparency, ease to consumers and pave road to establish a grievance redressal mechanism for consumers

Read More

Cloud Transitions Are About People & Culture

In an exclusive interview with BW Businessworld, Adobe’s executive vice- president and chief technology officer ABHAY PARASNIS talks to RUHAIL AMIN about how the company is betting on new age technologies to provide breakthrough services, its partnership with Microsoft and how India continues to be a strategic centre of innovation for the business

Read More

Meeting The Insurance Needs Of Millennials

Insurers may not be able to predict the exact technological changes that will power insurance ten years from now. But they certainly need a digital strategy that allows them to respond rapidly

Read More